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About Us
A message from the President and CEO of Attends Healthcare Products
Who we are:
We are the company that created the Adult Incontinence product category more than 30 years ago and we are proud of our heritage. Our singular focus on incontinence has enabled us to be the true industry expert. We are committed to leveraging that expertise to deliver product innovations that improve the quality of life for millions of people. We are a company that values Quality. Consistent high performing products are of critical importance to delivering better health outcomes to those we serve. Our production lines are state of the art and are managed with stringent quality control procedures, so all attends products meet or exceed the industry standard of care.
Attends is a steadfast, trusted supplier of quality products at a fair price. As a manufacturer – not a distributor – our business strategy is to work with distributors, dealers, healthcare professionals and retailers who in turn serve consumers at home and patients in both long-term care and acute care facilities. We strive to be the superior supply chain partner, while giving consumers reliable protection to live their lives with confidence.
Our Purpose:
We are privileged to provide quality, cost-effective healthcare products on time, every time to our consumers that promote healthy outcomes and improve their quality of life… allowing them to carry on their daily lives with comfort and dignity.
Our Promise:
You can trust Attends Healthcare Products to manufacture high-quality products and deliver them on time, every time. You can trust the experience and integrity of the people who make, service, and sell them. Additionally, you can trust Attends Healthcare Products to provide better outcomes to those we serve, providing comfort and protection time and again, giving consumers the confidence to live their lives to the fullest.
Our Principles and Values:
Be Straight Forward – We are honest and frank in all of our dealings and relationships. We give candid and fact-based information whether it is positive or negative.
Do the Right Thing – We respect our purpose, search for the best solution, treat others as we want to be treated and honor our commitments.
Know our Customers – We think, plan and act to better understand and serve the needs of our customers.
Have Fun – We are serious about obtaining results, but like to maintain an informal work environment and we appreciate a good sense of humor. We are sensitive to the balance between work and home.
Team Play – We care about each other. We seek to involve, engage and challenge. We celebrate our achievements.
Take Responsibility – We are individually responsible for our performance. We hold ourselves accountable to do what’s right for the company.
Continuous Improvement – We challenge our conventions. We seek positive improvements, not to avoid risks. We evaluate and accept risk, and we learn from success and mistakes. We benchmark against the best and implement best practices.
Walk the Talk – We lead by example.
Lean and Customer Focused – We all act as owners and handle the company resources as if they were our own.
Praise – We prefer to manage by praising success rather than criticizing mistakes.
Equal Opportunity – We hire, promote and recognize people based on the performance and the business need.
Make it Simple – We keep decision making simple, the hierarchy flat and the communication open.
We hope this brief glimpse into who we are, our Purpose, Promise and Principles and Values gives you greater insight about the character and strength of our people, products and services. Delivering on the promise of better outcomes for those we serve is what makes Attends - The Smart Choice in Incontinence Care.
Michael E. Fagan
President and CEO
Attends Healthcare Products
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