VETERANS

Who is eligible for VA benefits?

Membership in the VA Health Care System
Veterans must be enrolled to access benefits, including incontinence products from CMOP. VA enrollment ensures comprehensive healthcare services, evaluations and prescriptions for necessary products.

VA Health Care Qualifications
Please note that not all veterans are eligible for VA Health Care. Here are some factors that the VA may consider for eligibility:

• VA has rated you for a service-connected disability
• You received a purple heart or are a former Prisoner of War
• You are a combat Veteran who separated within the last 5 years
• You are eligible for Medicaid benefits
• Your family income is below the income threshold
• You served in Vietnam, Southwest Asia during the Gulf War, or Camp Lejeune during certain periods of time

Diagnosis and Evaluation
Veterans seeking coverage for adult incontinence products undergo an evaluation by a qualified healthcare professional within the VA system. The provider assesses the condition severity and prescribes appropriate products.

How do I enroll for CMOP benefits?

VA Enrollment Process

• New Applicants: Veterans not enrolled can apply online at VA.gov, call (877) 222-8387 or visit their local VA Medical Center. The application process includes providing personal and healthcare information, including proof of military service.
• Coverage Requirements: Once enrolled, veterans collaborate with their VA Health Care provider to assess their incontinence needs. They can request the provider to prescribe Attends products, or other approved brands available through CMOP, depending on the evaluation.
• Select CMOP as Delivery Option: When you receive a prescription from your VA healthcare provider, you'll have the option to choose how you want to receive your products. If you prefer to have your products delivered by mail, you can select CMOP as your delivery option.
• Provide Delivery Information: You'll need to provide CMOP with your current mailing address and any other necessary information to ensure that your products are delivered to the correct location.
• Receive Medications: Once your prescription is processed and filled by CMOP, your products will be mailed to the address you provided.
• Refill Prescriptions as Needed: If you have ongoing prescriptions, you can request refills through the VA's My HealtheVet website, by phone, or by mail. CMOP will then process and mail your refills to you according to your preferences.